1. Information We Collect

We collect information you provide directly to us when using SAFRE Verify:

• Personal information (name, email, phone number)
• Property information (owner names, property details, locations)
• Document files (property deeds, titles, registration documents)
• Payment information (transaction details, payment screenshots)
• Account and usage data

2. How We Use Your Information

We use the information we collect to:

• Provide property document verification services
• Process payments and maintain transaction records
• Communicate with you about your verification requests
• Send notifications about verification status updates
• Improve our services and user experience
• Comply with legal obligations
• Prevent fraud and ensure platform security

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share information in these circumstances:

• With verification experts and authorized personnel for document review
• With payment processors for transaction processing
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Secure cloud storage with access controls
• Regular security audits and updates
• Limited access to authorized personnel only
• Secure payment processing systems

5. Data Retention and Deletion

For enhanced protection and safety:

• All user data, including uploaded documents, will be permanently deleted after 3 months
• You will receive notification before your data is scheduled for deletion
• You can request earlier deletion of your data by contacting support
• Verification reports may be retained for legal compliance purposes
• Payment transaction records are retained as required by financial regulations

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Restriction: Request limitation on processing
• Objection: Object to certain types of processing

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze platform usage
• Improve user experience

8. Third-Party Services

Our platform may integrate with third-party services for payment processing, cloud storage, and analytics. These services have their own privacy policies and we encourage you to review them.

9. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children under 18.

10. International Data Transfers

Your information may be processed and stored in different countries. We ensure appropriate safeguards are in place for international transfers.

11. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes via email or platform notification.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our support channels on the platform.